Common Questions
Find answers to common questions about our recurring cleaning, deep cleaning, and move-in/move-out services throughout the CSRA.
What's included in a deep cleaning?
Our deep cleaning is a comprehensive service that reaches all those often-missed spots. It includes baseboards, interior windows, light fixtures, and intensive scrubbing of all surfaces to leave your home simply spotless.
How often should I schedule a visit?
Most of our clients prefer bi-weekly recurring cleaning to maintain a pristine home environment. However, we offer weekly and monthly customized schedules to fit your specific lifestyle and needs.
What should I do before the cleaners arrive?
To ensure we can provide the best possible clean, we recommend a quick pick-up of personal items and clutter. This allows our team to focus their time on deep cleaning and sanitizing your surfaces properly.
Are you licensed and insured?
Absolutely. Simply Spotless CSRA is fully licensed and insured, providing you with peace of mind and professional dependability for every residential cleaning visit throughout the region.
What is your cancellation policy?
We require a 24-hour notice for any cancellations or rescheduling to avoid a service fee and to allow us to reallocate our resources effectively to other residential clients.